Stone InformationTerms and Conditions of Sale
MIDWEST TILE, MARBLE & GRANITE, INC.
CONDITIONS OF SALE
Midwest Tile, Marble & Granite Inc. will gladly answer any questions concerning the conditions of the sale. We can not be responsible for any misunderstanding on the part of the consumer. It is the customer’s responsibility to read and be familiar with the Conditions of Sale.
Terms and Credit
To maintain an up to date open account a current signed credit application must be kept on file with Midwest Tile. Credit applications are subject to renewal on a regular basis.
All accounts are net 30 days; a 1.5% per month carrying charge can be added to any and all accounts that are over 30 days.
All accounts that are 60 days in arrears can be automatically put on a C.O.D. basis. New credit arrangements will then be necessary to reopen an account.
All merchandise with Special Pricing will be billed net 15 days. No cash discounts are allowed. Midwest Tile must verify all special price quotes in writing. Midwest Tile reserves the right to extend credit to any potential credit customer.
All sales will be subject to Nebraska, Iowa, Colorado, Minnesota, Wisconsin, Texas, Missouri, Arkansas, South Dakota, North Dakota, Kansas, Illinois or Oklahoma sales tax unless a signed tax exemption certificate is provided. Generally materials sold and shipped to an out-of-state location are the customer’s responsibility.
Freight and Shipping – Prices are FOB Midwest Tile Warehouse unless quoted in writing.
All items that are brought in by any means other than Midwest Tile’s own trucks (including items listed as stock) will incur freight, which is the responsibility of the customer. Examples are LTL, UPS, and Air Freight. Any items shipped to you, will be shipped freight collect, unless otherwise specified.
Midwest Tile carries a large inventory of products. However, from time to time some inventoried products are not in stock and available for customer pickup. Freight charges from the factory to Midwest will be the responsibility of the customer if the customer cannot wait for the next scheduled shipment from the factory or other warehouses.
A nominal packing fee may be applied to certain shipments.
All returns are subject to a 20% restocking charge and must be returned within 30 days of the original invoice date. Only full, clean, unopened boxes may be returned. No special orders may be returned. Caliber and shade must match present inventories. The original invoice must accompany all returns. No returns on slabs that have been delivered to customer’s warehouse except with express approval.
Ceramic Tile and Stone Shade Variation Disclaimer
Variations in Shade, Veining, and Patterns are inherent to all natural stone and ceramic products. It is the customer’s responsibility to inspect all materials before installation. Any claims for excessive shade variation or obvious defects after installation will not be accepted. Under no circumstances will claims be accepted after the stone has been cut. No product claims after installation.
Special Orders are orders placed for material we do not have in stock but have been brought in by a customer request. These orders may be subject to a 50% down payment. Special orders cannot be cancelled or returned. The customer is responsible for all freight and any UPS charges. Midwest Tile reserves the right to request the cost of the material up front.
Midwest Tile’s normal stock samples are generally free of charge, with the exceptions of stone and decorative tiles. Midwest Tile will provide display systems at a nominal cost. Any samples provided by Midwest Tile free of charge, remain property of Midwest Tile and may be removed at our discretion.
There will be a nominal delivery charge for all local deliveries. All accounts outside the area will negotiate this cost with their area’s warehouse.
All products held or reserved at any Midwest Tile location must be picked up and billed within 30 days. Midwest Tile is not responsible for products held over 30 days, All held and billed material must have a job name and address.
All tile is sold in full cartons, there is a $10 charge for any broken cartons.
Venue for Collection Procedures
Should any unpaid account require Midwest Tile to bring suit for collection the customer agrees the jurisdiction shall be in Lancaster County, Nebraska and that Nebraska State laws apply in all disputes.
Return Check Policy
We reserve the right to charge $30.00 for each returned check. New credit arrangements may occur if checks are returned unpaid.
Care and Maintenance of Stone
DAILY CLEANING: We recommend Ivory Dish Soap only because it is made without animal fats and free of dies. Many other brands contain fats, dyes, and scents which will damage the stone, including Dove, Dawn and Antibacterial soaps. We suggest never using Windex on Granite, no matter what other people say, the ammonia reacts differently to different stones and can cause permanent streaking. Avoid using detergents that can be abrasive and contain chemicals high in acid or alkaline. Some stone cleaners have a petroleum or animal fat base which may alter the appearance of your stone, so be cautious when choosing products to use. They can darken the stone and leave a residue, which in time can build up and turn lighter stones yellow.
Recommended SEALING PROCEDURE is as follows: sparingly spread liquid sealer over tops with lint free clean cloth, let penetrate into stone for at least 5 minutes or until sealer has soaked into the stone, repeat procedure until film or haze appears on granite, buff haze off with #0000 Steel Wool. Do water test, if it doesn’t bead up, repeat above procedure.
We also carry various cleaning agents from Aqua Mix.